29 November 2025
“Customer Benefits and Promotion” Project
Governance and Economic
BEM continuously implements customer benefit programs to enhance customer satisfaction, strengthen relationships, retain existing customers, and expand its customer base. In 2025, the Company set a target to implement more than 20 projects in collaboration with business partners and successfully delivered a total of 30 projects, exceeding the target. Examples include tap-to-pay cashback promotions, movie ticket discounts, and route-based privileges. The Company monitors and reports performance on a monthly basis, utilizing the data to refine activities in alignment with customer needs and to continuously enhance service.


